familienurlaub mit camper am alpsee

General Terms and conditions

Booking conditions for pitches

 

  1. For a definite booking, the deposit is 35% of the total price, minimum € 100,- per booking.
  2. By paying the deposit, our guests automatically agree to accept all booking conditions.
  3. From a minimum stay of 3 nights, we will be happy to reserve a pitch for you in the low season. During the high season, a minimum stay of 6 nights is required for a binding reservation.
  4. Please understand that the indication of a pitch number is not binding. In exceptional cases (e.g. weather conditions) there may be changes. Pitch allocation is the responsibility of the management and no complaints, cancellations or claims for compensation can be made on this basis.
  5. Cancellations must be received by us in writing. If you cancel up to 45 days before arrival, regardless of the booking date, your deposit will be refunded minus a processing fee of € 25. If you cancel from 44 days before arrival and in the event of no-show, the deposit will be retained.
  6. If you arrive late or depart early, we reserve the right to charge the total amount for the booked reservation.
  7. The campsite management will keep the reserved pitch free until 12.00 noon the next day, after which the pitch will be re-let.
  8. We request that you vacate your pitch by 12.00 noon on the day of departure. If you would like to extend your vacation, please clarify this at the reception in good time. If you do not vacate your pitch until after 12.00 noon, you will automatically be charged for an additional night.
  9. Our advertised offers cannot be combined with each other and are only valid once.
  10. The reservation is valid with the written confirmation of the management.
  11. The campsite management reserves the right to refuse a guest access to the campsite and accommodation if, on arrival, the management reasonably believes that the guest is under the influence of alcohol or drugs or is behaving in a threatening, abusive or otherwise unacceptable manner.
  12. We provide WLan. Please note that due to the different reception strengths, the different end devices and the sometimes very high utilization, an optimal connection cannot be guaranteed without exception. We offer you the largest possible bandwidth provided by the provider.